Shipping policy
Mayar Styles® Shipping Policy
Last updated: 17 February 2026
1) Where we ship
We currently ship to:
- United Kingdom (UK)
If we add international shipping in future, this policy will be updated.
2) Order processing time
- Orders are usually processed within 1–2 business days (Monday–Friday, excluding UK bank holidays).
- Orders placed on weekends or bank holidays are processed the next working day.
3) Delivery timeframes (UK)
Delivery times start after dispatch (once your order has been handed to the courier).
Typical delivery options:
- Standard Delivery: 2–4 business days
- Express Delivery (if available at checkout): 1–2 business days
These are estimated timeframes. During peak periods (e.g., Black Friday, Christmas, back-to-school), delivery may take a little longer.
4) Shipping costs
Shipping costs are shown at checkout before payment is completed.
Any free delivery thresholds or promotions will also be clearly displayed at checkout.
5) Tracking
If tracking is available for your shipping method, you’ll receive a dispatch confirmation email with tracking details once your order leaves our facility.
6) Changing or cancelling an order
If you need to change your delivery address or cancel an order, contact us as soon as possible.
- Once an order has been dispatched, we may not be able to make changes.
7) Incorrect address / failed delivery
Please double-check your address at checkout.
If a parcel is returned to us due to an incorrect address or failed delivery attempts, we can reship it, but additional delivery charges may apply.
8) Delays and courier issues
We are not responsible for courier delays outside our control (weather, strikes, peak demand), but we will help you resolve delivery issues quickly.
If your order seems delayed:
- Check tracking (if available)
- Then contact us and we’ll investigate with the courier
9) Lost parcels
A parcel is considered lost if it has not arrived within a reasonable time after dispatch and the courier confirms it cannot be located.
If your parcel is confirmed lost, we will offer:
- A replacement (subject to stock), or
- A full refund
10) Damaged items in transit
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Include clear photos of the packaging and item(s)
We’ll arrange a replacement or refund where appropriate.
11) Returns (shipping-related note)
You can find full details in our Returns & Refunds Policy. If we made an error (wrong item sent), we’ll make it right as quickly as possible.
12) Contact us
For shipping questions, contact:
- Mayar Styles® Customer Support
- Email: [add your support email]
- Business Address: 721 Stockport Road, Manchester (for correspondence)